Returns & Exchanges
At Polish Pickup, we want you to love your curated beauty finds, but due to the limited-edition nature of our monthly shop, we can only accept returns on damaged or defective items. If your order arrives compromised, please contact us within 14 days of delivery for a replacement or store credit.
Inspect Your Haul
Thoroughly check your polishes and beauty products upon arrival to ensure everything is in perfect condition and matches your order.
Contact Support
If you receive a broken or incorrect item, email our support team with your order number and clear photos of the damage or discrepancy.
Receive Authorization
Our team will review your claim and provide a Return Merchandise Authorization (RMA) along with instructions for a return or disposal.
Resolution
Once approved, we will ship a replacement if stock is available or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing